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Senior IT Technical Support

2 weeks ago

Woodcliff Lake, New Jersey, United States PDI Full time

**About the Position**

PDI is a leading provider of innovative products, educational resources, training, and support to prevent infection transmission and promote health and wellness.

**Responsibilities of the Role**

  • Provide day-to-day technical support to internal laboratory associates and laboratory instrument vendors
  • Interface with software vendors to troubleshoot problems with proprietary applications
  • Be the liaison between the Business Technical group and Quality Control Lab

**Requirements**

  • 5+ years of Desktop support and Laboratory instrument experience needed
  • Strong knowledge of Quality lab systems or ability to quickly learn system administration of: Empower, Totalchrom, Thermo Fischer systems, Mettler Toledo, Perkin Elmer etc.