IT Scrum Master

2 weeks ago


Grand Rapids, Michigan, United States BISSELL Full time
Job Title: IT Scrum Master

Job Summary:

The IT Scrum Master is a key member of our project management team, responsible for facilitating Scrum adoption and ensuring effective execution of Agile projects within the IT Project Management Office (PMO). This role will work closely with product owners, development teams, and stakeholders to foster a collaborative and productive environment that delivers high-quality software solutions.

Key Responsibilities:

  • Facilitate Scrum events, including daily stand-ups, sprint planning, sprint reviews, and retrospectives, to ensure efficient team collaboration and progress tracking.
  • Coach and mentor team members, providing guidance and support to help them understand and apply Scrum principles and practices.
  • Remove impediments and resolve obstacles that hinder the team's progress, ensuring they can work effectively.
  • Protect the development team from external distractions and pressures, allowing them to focus on delivering value.
  • Foster a positive team culture, promoting a collaborative and supportive environment where team members feel empowered to contribute and learn from each other.
  • Manage stakeholder expectations, communicating project progress, challenges, and risks to stakeholders, ensuring alignment and buy-in.
  • Continuously improve processes and adapt to ensure the team's effectiveness and efficiency.

Requirements:

  • Global strategic thinking and implementation
  • Continuous Improvement
  • Oral and written communication with impact
  • Manage/contribute to multiple dynamic priorities
  • Professional expertise
  • Actively seek and share information
  • Interpersonal/collaborative skills
  • Initiative

Preferred Qualifications:

  • PMP or CSM certification
  • In-depth understanding of the software development life cycle
  • Experience with Continuous Integration and Continuous Delivery (CI/CD) environments
  • Understanding of the role of software development tools and processes such as version control, defect and issue trackers, build processes, and team collaboration tools
  • Experience working with dispersed teams, and using online communication tools such as Microsoft Teams and Zoom, or similar
  • Experience working with many development teams (varied personalities and communication styles)
  • Experience managing deployment processes
  • Experience working in an Agile environment and working within SAFe Agile release trains or similar type of framework

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