Retail Operations Director
2 weeks ago
We are seeking an exceptional Retail Operations Director to lead our store's performance, talent initiatives, and customer experience. As a seasoned leader, you will be responsible for the overall success of our store, driving sales growth, and fostering a positive work environment.
Your primary responsibilities will include:
- Leading by example in sales leadership, focusing on store performance, and KPIs.
- Serving as a brand ambassador, educating customers about our history, product, and industry expertise.
- Developing effective action plans to maintain or improve performance, leveraging your knowledge of customer clienteling.
Key Responsibilities
You will have the opportunity to make a significant impact on our store's success by:
- Building new and repeat business through customer relationships and effective communication.
- Recruiting, onboarding, and developing internal and external talent, utilizing your proven track record in training and development.
- Fostering accountability, trust, and open communication among team members, leading through collaboration and encouragement.
What We're Looking For
To succeed in this role, you should possess:
- A minimum of one year of experience in a retail leadership position, with a strong understanding of sales strategies and customer service principles.
- The ability to lift or move at least 50 pounds, stand for extended periods, and adapt to changing situations.
- An entrepreneurial mindset, with a passion for our brand and a willingness to learn and grow with us.
Benefits and Perks
We offer a competitive salary range starting between $75,000 - $85,000, plus commission and bonus opportunities. You will also enjoy:
- Medical, vision, dental, and life insurance benefits.
- Generous employee discounts and product perks.
- A 401(k) plan with matching contributions.
- Paid vacation and sick time.
- Ongoing training and development opportunities.
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