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Systems Engineer

2 months ago

Honolulu, Hawaii, United States Hawaiian Electric Company Full time
Job Summary

We are seeking a highly skilled Systems Engineer to join our team at Hawaiian Electric Company. As a key member of our Operational Technology Division, you will be responsible for providing specialized expertise and technical support for the operation and maintenance of our real-time operation technology systems.

Key Responsibilities
  • Investigate, design, review, analyze, document, implement, and maintain new and upgraded computer systems, databases, programs, and applications for operating, engineering, and maintenance requirements.
  • Research, evaluate, and document technological advances in computer architecture, hardware, and software, and propose necessary improvements to ensure system availability, reliability, and cost-effectiveness.
  • Develop flow charts, block diagrams, and write, test, correct, and document computer programs and operation and maintenance procedures.
  • Maintain physical and cyber security for operation technology systems and department computer applications.
  • Enforce, document, and update established policies, procedures, and standards.
  • Ensure data and program security of department corporate computer applications and hardware.
  • Coordinate information transfer among operation technology systems and corporate computer systems.
  • Provide technological expertise and support in the development of department staff and personnel by training them to maintain and operate operation technology applications.
  • Assist in the training of new Systems Engineers and other department staff.
  • Plan, project manage, document, and perform hardware, operating system, and software product installation, updates, maintenance, and integration into operation and electrical systems.
  • Provide after-hours service to ensure system availability.
  • Investigate and respond to system failures during and outside normal working hours, perform and recommend corrective measures or identify and notify the appropriate party responsible for correcting the problem.
  • Independently and collaboratively with other divisions and personnel, isolate, identify, and resolve problems with system hardware, and help develop specialized test software and procedures as indicated.
  • Submit oral and written reports documenting problem analysis and proposed resolution.
  • Collect and analyze real-time, spot, and recorded system information; investigate, evaluate, and trend system performance; initiate and follow up on corrective actions.
  • Facilitate the acquisition, maintenance, and documentation of technical resources for department personnel.
  • Work with contractors and finalize contracts, maintenance schedules, and documents work/history for specialized equipment.
  • Travel to field sites as required.
  • Provide backup to Lead Systems Engineers.
  • Participate in company emergency response activities as assigned, including any activities required to prepare for such emergency response.
Requirements
  • Bachelor of Science (B.S.) degree from an accredited engineering school in Electrical Engineering, Computer Science, or equivalent of the degree in appropriate education, or equivalent experience.
  • Working knowledge in the management of computerized information and control systems, as needed for configuration and support of operating technology systems.
  • Working knowledge of programming languages (C, Python, Perl) and UNIX/Linux scripting (ksh, bash).
  • Thorough knowledge of server, client-server, and workstation PC technologies and system development.
  • Thorough knowledge of data and telecommunications hardware, software, including supported software and network configurations.
  • Working knowledge of various operating systems, including but not limited to Windows, AIX, and Linux.
  • Understanding of constraints and challenges for supporting 24/7 operations.
  • Working knowledge of networking systems and data communications concepts and operation.
  • Working knowledge of RTU protocols and configurations, including DNP3 and Telegyr.
  • Several years (3-5) of experience with data and communications hardware and network installation, administration, and troubleshooting with experience in operating technology systems preferred.
  • Several years (3-4) experience with PC/server hardware and software installation, configuration, and maintenance.
  • BS in Computer Science or Electrical Engineering may be substituted for up to 3 years of experience.
What We Offer

Hawaiian Electric Company offers a competitive compensation package, opportunities for challenge and advancement, and a commitment to employee development and well-being.

We are an equal employment opportunity/affirmative action employer and actively seek diversity among our employees. We do not discriminate on the basis of age, race, color, religion, sex/gender (including gender identity/expression), ancestry/national origin, disability, marital status, arrest and court record, sexual orientation, pregnancy, veteran status, genetic information, domestic or sexual violence victim status, or other protected categories in accordance with state and federal laws.