Service and Support Advisor
3 weeks ago
Automotive Service Professional Wanted
We are seeking a skilled and dedicated Service Advisor to join our team at Honda of Serramonte, a Sonic Automotive family dealership.
About the Role
This is a key position that requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. As a Service Advisor, you will be responsible for providing exceptional customer service, managing service schedules, and ensuring timely completion of repairs.
Responsibilities
- Interact with customers, understanding their needs and concerns.
- Document vehicle issues accurately and provide detailed explanations of recommended services.
- Communicate estimated costs and obtain customer approval for services.
- Coordinate with technicians to ensure timely completion of repairs.
- Process payments and handle billing inquiries.
- Maintain accurate records of customer interactions and service history.
What We Offer
As a valued member of our team, you will enjoy:
- A competitive salary package, including an estimated base monthly draw compensation of $3,000 and commission-based earnings.
- Professional growth opportunities within the Sonic Automotive group.
- A dynamic and supportive team environment.
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