Service and Support Advisor

3 weeks ago


Daly City, California, United States Sonic Automotive Full time

Automotive Service Professional Wanted

We are seeking a skilled and dedicated Service Advisor to join our team at Honda of Serramonte, a Sonic Automotive family dealership.

About the Role

This is a key position that requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. As a Service Advisor, you will be responsible for providing exceptional customer service, managing service schedules, and ensuring timely completion of repairs.

Responsibilities

  • Interact with customers, understanding their needs and concerns.
  • Document vehicle issues accurately and provide detailed explanations of recommended services.
  • Communicate estimated costs and obtain customer approval for services.
  • Coordinate with technicians to ensure timely completion of repairs.
  • Process payments and handle billing inquiries.
  • Maintain accurate records of customer interactions and service history.

What We Offer

As a valued member of our team, you will enjoy:

  • A competitive salary package, including an estimated base monthly draw compensation of $3,000 and commission-based earnings.
  • Professional growth opportunities within the Sonic Automotive group.
  • A dynamic and supportive team environment.

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