Maintenance Operations Manager

3 weeks ago


Atlanta, Georgia, United States Birchstone Full time
About the Role

We are seeking a highly skilled Maintenance Operations Manager to oversee physical operations and maintenance work at one of our Birchstone communities. As a key member of our team, you will be responsible for deploying regular and preventative maintenance programs, conducting inspections, managing service requests, and ensuring timely completion of tasks by our service technicians.

Key Responsibilities
  • Program Development and Management: Implement and manage Birchstone's overall regular and preventative maintenance programs, standards, and initiatives.
  • Operations Oversight: Manage and oversee physical operations and maintenance work at assigned Birchstone community to ensure code compliance, efficiency, and cost-effectiveness.
  • Inspections and Reporting: Conduct frequent inspections of the community exterior, offices, amenities, common areas, and individual apartments for adherence to company maintenance and safety standards; document and prioritize action plans based on inspection findings.
  • Service Request Management: Receive, manage, schedule, and complete service requests and make readies; ensure timely completion of service requests assigned to Service Technicians and Porters.
  • Inventory Management: Prepare and maintain inventory of tools, equipment, and supplies; work with Property Manager and Regional Maintenance Director to replenish as needed.
Requirements and Qualifications
  • Education and Experience: High School Diploma or Equivalent required; three (3) or more years of work experience in maintenance, with at least three (3) years of experience supervising maintenance teams is required.
  • Licenses and Certifications: HVAC type 1 and type 2 certifications required; Certified Pool Operator certification is required (may obtain within 90 days of employment at Birchstone); Certified Apartment Maintenance Technician (CAMT) certification is preferred.
  • Skills and Knowledge: Demonstrated effective written and verbal communications skills; strong leadership skills and ability to develop, train, and motivate others; innovative approach to problem-solving and troubleshooting.
About the Salary and Benefits

The estimated salary for this role is $65,000 - $85,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off.



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