Healthcare Case Manager

6 days ago

Jackson Heights, New York, United States Apicha Community Health Center Full time
Job Title: Healthcare Case Manager

We are seeking a compassionate and skilled Healthcare Case Manager to join our team at Apicha Community Health Center. As a Healthcare Case Manager, you will play a vital role in ensuring the quality care of our patients by promoting quality and cost-effective outcomes.

Job Summary:

The successful candidate will provide case management services to children, families, and adults to ensure the services they receive are appropriate for their specific needs. You will work with the patient's support systems to make sure care arrangements are in line with the needs of the patients with the input of the Care Team from multiple disciplines.

Key Responsibilities:

  • Provide proactive primary case management to Apicha's Primary Care Clinic, including intake, comprehensive assessment/reassessment, and individualized care plan development.
  • Collaborate with patients and their families to discover their specific needs and coordinate with outside companies to ensure proper care.
  • Maintain patient records in an updated, organized, and legible condition, including completing and submitting pertinent forms, reports, and summaries in a timely manner.

Requirements:

  • Bachelor's degree in a related field (health, nursing, mental health, child and family studies, public health, or other human services fields) with 2 years of qualifying experience required.
  • Experience working with target populations (children and family, individuals with Serious Mental Illness, developmental disabilities, serious substance use disorders, LGBT and/or high risk of or living with HIV/AIDS, chronic hepatitis, LGBTQ+, Asians and Pacific Islanders, and/or immigrants) strongly preferred.
  • UAS-NY certification required within 1 month of hire.
  • Fluency in Spanish or one of Asian languages preferred.
  • Excellent written and verbal communication skills in English required.
  • Ability to work effectively in both a collaborative and individual setting.
  • Ability to use and adapt to various applications (Outlook, Word, Excel, PowerPoint, eCW, eICARE, AZARA, HCS, MAPP, Healthix, PSYCKES, etc.) required.
  • Excellent customer service skills to assist in resolving patients and/or providers concerns.
  • Ability to work flexible hours, including some evenings and weekends.
  • Ability to multitask and manage multiple projects in a stressful environment.

What We Offer:

At Apicha Community Health Center, we believe in serving the needs of our staff as much as we serve the needs of our patients. We offer a competitive employee benefits package, including 11 paid holidays, vacation and sick leave, health insurance coverage, flexible spending account, life insurance, and employee assistant program.

We are an equal opportunity employer that does not discriminate on the basis of age, race, creed, religion, national origin, gender, disability, marital status, citizenship status, or sexual orientation. If you are passionate about helping others and believe in our core values, please apply today.

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