Absence Management Specialist

2 days ago


Fort Lauderdale, Florida, United States Crawford & Company Full time

About the Opportunity:

Crawford & Company is seeking a highly skilled Absence Management Specialist to join our team. As an Absence Management Specialist, you will be responsible for administering FMLA policy, processing LOA paperwork, and providing timely responses to associates and management.

Key Responsibilities:

  • Assist associates with Leave of Absence requests and guide them through the process.
  • Process all LOA paperwork according to established procedures and laws.
  • Provide timely and accurate responses to associates and all levels of management concerning day-to-day issues and activities.
  • Administer the FMLA policy, review documentation for accuracy and completeness, and make recommendations to approve or deny requests based on federal regulations.
  • Conduct training for Department supervisors and employees.
  • Coordinate correspondence, forms, and other documents via the claim system.
  • Generate reports as required.
  • Maintain files and keep complete records of all LOA requests.

Requirements:

This position requires an associate degree or equivalent combination of education and experience. 2-5 years of FMLA claim administration or a related field is preferred. Current experience in the integrated disability and absence management industry is necessary. Excellent customer service skills, strong communication skills, and the ability to interpret and analyze multiple facts are also required. Estimated salary: $55,000 - $70,000 per year.



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