Phlebotomist Driver

{"Overview": "At Versiti Inc., we are passionate about improving the lives of patients and helping our healthcare partners thrive. Our team is dedicated to delivering high-quality services and reducing the cost of care for hospitals, blood centers, and other healthcare providers.", "Position Summary": "As a Phlebotomist Driver, you will perform phlebotomy collections of whole blood and apheresis products under direct supervision by department leadership. You will interact with donors and coordinators, providing exceptional customer service to deliver an excellent donation experience. Your attention to detail and commitment to delivering high-quality services will be essential in this role.", "Responsibilities": ["Follows all DOT guidelines when operating a full-size commercial van and safely transports staff, supplies, and equipment.", "Travels to other local collection sites as determined by business need.", "Prepares collection site and performs setup, including technology systems.", "Performs donor screening, mini-physical, and phlebotomy.", "Observes donors for reactions, provides reaction care, and assists other staff in handling reactions if needed.", "Conducts automation, including recognizing and responding to automation reactions.", "Recruits and converts donors for automation.", "Rebooks donors for future donation appointments.", "Understands and performs to all applicable regulatory and compliance requirements.", "Recognizes when the customer is distressed and responds appropriately with tact.", "Creates a safe environment for donors and staff members.", "Treats donors with customer service excellence, presenting a positive image.", "Responds to customer inquiries, requests, and complaints with a timely and complete response and escalates to leader when appropriate.", "May prepare and pack units for transport.", "Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed.", "Requires evening, weekend, and holiday hours.", "Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.", "Understands and performs in accordance with all applicable regulatory and compliance requirements.", "Complies with all standard operating policies and procedures.", "Qualifications": ["High School Diploma required.", "1-3 years relevant people-facing experience preferred.", "Valid drivers' license with prior driving experience required.", "Knowledge of standardized work routines and methods, general facts and information, and/or the use of simple equipment, machines, and materials.", "Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals.", "Must have basic mathematical aptitude.", "Ability to apply judgment to written or oral instructions.", "Ability to organize work to provide productive work flow.", "Flexibility to work independently and with a team.", "Has strong attention to detail.", "Must have good communication skills, including the ability to provide feedback to peers.", "Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra."]}