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Cisco Network Engineer Hybrid
2 months ago
This role is responsible for the design, development, implementation, documentation, and maintenance of effective network/security systems to meet customer and strategic goals.
Key Responsibilities- Design, develop, and document network/security systems that enhance user expertise with regards to IT applications and systems.
- Design and prepare instructional manuals, video tutorials, and classroom sessions in support of developed solutions.
- Work with IT staff and customers to analyze and solve business problems using network/security solutions.
- Understand business objectives and problems, identify alternative solutions, perform feasibility studies, cost/benefit analysis and recommend the best course of action.
- Contribute to cross-functional project teams that address customer initiatives or IT infrastructure needs.
- Provide problem resolution of reported network/security issues reported via IT team members, automated notifications, and IT Request system in compliance with applicable Service Level Agreement.
- Provide support to junior staff members who cannot find resolutions to open issues.
- Other duties as assigned.
- Bachelor's Degree. May consider equivalent work experience in lieu of degree.
- 2+ years in an IT area with expertise gained in one or more areas of network/security hardware, software, and systems.
