Medical Office Assistant

3 weeks ago


Mount Pleasant, Michigan, United States MUSC Full time
Job Summary

We are seeking a highly skilled and compassionate Medical Office Assistant to join our team at MUSC Health East Cooper Medical Pavilion. As a key member of our patient services team, you will play a vital role in ensuring a positive and efficient experience for our patients and families.

Key Responsibilities
  • Obtain and update demographic and insurance information for all patients.
  • Meet standard productivity metrics while performing the pre-registration and registration process.
  • Complete all regulatory and compliance-related forms for the visit.
  • Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
  • Demonstrate commitment to positive patient and family experiences and excellence in customer service.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent education.
  • One year of customer service experience.
  • Basic computer skills.
  • Previous healthcare front desk experience is preferred.
Physical Requirements

This role requires:

  • Continuous standing, walking, and sitting.
  • Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders.
  • Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex-safe environment, and work indoors.
  • Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted.
About MUSC

MUSC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations.



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