IT Systems Architect

4 weeks ago


San Francisco, California, United States Coyuchi Full time
Job Summary

The Head of IT Systems & Integrations is responsible for overseeing the company's technology infrastructure and ensuring that all systems operate smoothly. This role requires a strategic and hands-on approach, as the individual will be responsible for designing the IT architecture to support business growth, as well as managing day-to-day optimizations to reduce tech debt and complexities.

Key Responsibilities

• Manage the company's tech stack and ensure that all technology tools, systems, and integrations operate smoothly.
• Design the IT architecture to support business growth and manage day-to-day optimizations to reduce tech debt and complexities.
• Oversee IT Help Desk and Support activities with the support of a Managed Services Provider.
• Review and refine the tech stack architecture to best support business growth and operations while optimizing tech/IT costs.
• Project manage systems integration projects, coordinating and communicating across internal and external stakeholder groups, including tech agencies.
• Diagnose and resolve systems 'issues', including oversight of IT/specialized agencies and 3rd party service providers.
• Manage Company's IT security and risks and implement appropriate risk prevention measures.
• Support Finance & Accounting to manage and evolve NetSuite data flows, budgeting, reporting, mapping, and used functionality.
• Provide direction to the IT Help Desk team (including a third-party Managed Services Provider) to ensure Coyuchi employees are well supported in working efficiently.
• Cross-functional partnership to serve business intelligence and data that enables intelligent and quick decision-making.

Requirements

• 5+ years of IT project management experience.
• Experience managing security and corporate office suites.
• Able to adapt and be flexible in the face of shifting priorities.
• Proficient in Microsoft Word, Excel, PowerPoint, and Google Workspace.
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