Telehealth Nurse

4 weeks ago


Des Moines, Iowa, United States Iowa Orthopaedic Center PC Full time
About Iowa Orthopaedic Center PC

We are a physician-owned orthopedic clinic and surgery center dedicated to providing exceptional medical care to the people of central Iowa. Our team is committed to delivering gold-standard healthcare and we are seeking a motivated Telehealth Nurse to join our team.

Job Summary

We are seeking a skilled Telehealth Nurse to provide patient care coordination and support to our clinic providers. The successful candidate will have excellent communication skills, be able to work autonomously, and have a strong understanding of nursing principles and practices.

Key Responsibilities
  • Provide patient care coordination and support to clinic providers
  • Recognize and respond to potentially dangerous symptoms of patients
  • Notify and educate patients regarding test results and document actions in the electronic medical record
  • Process medication refill requests and handle requests in an accurate and timely manner
  • Handle high-volume incoming and outgoing calls, including calls to and from physicians, patients, and pharmacies
  • Accurately document communication and information, and forward calls and/or messages to appropriate personnel
Requirements
  • Current R.N. license
  • Two years of previous experience in customer service or phone position
  • Current CPR certification
  • Current Mandatory Reporter certification
What We Offer
  • A collaborative team environment
  • Opportunities for career advancement and continuous learning
  • A comprehensive benefits package

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