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Client Engagement Specialist
2 months ago
Benefits:
- Performance-based bonuses
- Company events
- Competitive compensation
- Paid leave
- Educational assistance
ROLE SUMMARY:
As a Client Engagement Specialist at Ryan Lynch - State Farm Agent, you will create outstanding client interactions that contribute to the success of our insurance agency. Your meticulous attention to detail, exceptional customer service abilities, and commitment to assisting others make you an excellent candidate. You will advance your career by addressing client inquiries, collaborating with fellow agency members, and proactively understanding the needs of the community you serve.
We are eager to connect with you if you embody the customer-centric and compassionate qualities we seek in a team member. We foresee opportunities for internal advancement for particularly motivated and sales-oriented individuals.
KEY RESPONSIBILITIES:
- Build and maintain customer relationships, following up as necessary.
- Deliver prompt, accurate, and friendly service, which may include answering questions about insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Utilize a customer-focused, needs-based approach to inform clients about available insurance products.
- Employ excellent communication skills to effectively address customer needs while fostering business growth.
REQUIREMENTS:
- Strong dedication to customer service
- Able to connect with clients, respond to their inquiries, and foresee their needs.
- Outstanding communication skills for assisting clients and collaborating with other agency personnel
- Proactive approach to problem-solving
COMPENSATION AND BENEFITS:
- Hourly wage plus commission/bonus structure
- Opportunities for professional growth and advancement within the agency
- Paid time off, including vacation and personal/sick days
- Health insurance options
- Valuable experience for career development
