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Room Services Attendant

2 months ago

Sandusky, Ohio, United States Great Wolf Lodge Full time

Compensation: $15.75 per hour

At Great Wolf Lodge, the Housekeeping Assistant utilizes organizational and communication abilities to aid colleagues in preparing guest accommodations that are inviting and well-equipped, ensuring our guests feel valued. This role involves supporting the housekeeping team with cleaning tasks, laundry operations, and maintaining overall guest satisfaction.

Immediate Hiring: Opportunities available for full-time, part-time, and flexible scheduling.

Career Advancement: A fantastic starting point or a chance to elevate your career through cross-training, scholarship opportunities, and talent development initiatives at all levels.

Exclusive Benefits: Enjoy unique perks for you, your family, and friends, including discounted vacations and employee referral bonuses.

Training Opportunities: Access Great Wolf University for on-the-job training, functional training, and leadership development.

Wellness Focus: We prioritize your well-being with flexible scheduling, a comprehensive wellness program, and support through our Employee Assistance Program and Employee Relief Fund.

Diversity and Inclusion: Be part of a team that celebrates diversity and inclusion through initiatives that ensure everyone feels welcome and appreciated.

Benefits Include:

  • Medical, Dental, and Vision insurance
  • Health savings account
  • Telehealth resources
  • Life insurance
  • 401K with employer matching
  • Paid vacation time
  • Paid parental leave

Key Responsibilities:

  • Evaluate stock levels in the storeroom upon arrival and replenish inventory as needed.
  • Assist Room Attendants by removing linens and trash.
  • Support the cleaning of guest rooms and making beds as required.
  • Transport dirty linens from vacated rooms to the laundry department.
  • Deliver clean bath and bed linens from laundry to storerooms.
  • Maintain cleanliness and organization in storerooms at all times.
  • Provide irons, ironing boards, rollaway beds, cribs, etc., to guest rooms upon request.
  • Operate trash compactors and cardboard balers.
  • Collect and return any previously used guest requests found in rooms or hallways to storage.
  • Communicate with management regarding any special requests or duties.

Qualifications and Skills:

  • Flexibility in scheduling based on business needs.
  • Successful completion of a criminal background check and drug screening.
  • Ability to work independently with minimal supervision.
  • Willingness to work a flexible schedule, including nights, weekends, and holidays as necessary.

Preferred Qualifications:

  • Experience with cleaning chemicals.
  • Strong customer service skills.
  • Previous experience in housekeeping or general cleaning.

Physical Requirements:

  • Able to lift up to 30 lbs.
  • Able to push/pull up to 100 lbs.
  • Able to bend, stretch, and twist.
  • Able to stand for extended periods.
  • Able to climb multiple flights of stairs daily and walk frequently.
  • Able to work with chemicals as directed.

Application Process:

To apply, click on the Apply Now button or engage with a recruiter through the chat feature on the Great Wolf Lodge website. Qualified applicants will be invited to set up an interview or attend an upcoming hiring event.

Equal Opportunity Employer: Great Wolf Lodge is committed to equal opportunity and does not discriminate against employees or applicants based on inquiries about pay or other protected characteristics.