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Director of Healthcare Services
2 months ago
CRO Strategies is seeking a highly experienced and strategic Senior Vice President of Operations to lead our clinical operations team. As a key member of our executive team, you will be responsible for driving operational excellence and supporting our growth strategy.
Key Responsibilities- Strategic Leadership
Develop and execute the operational strategy in alignment with the company's goals and objectives.
Collaborate with the executive team to drive growth initiatives and operational improvements.
Provide leadership and direction to clinical managers and operational staff to ensure consistent execution of organizational policies and procedures.
- Operational Excellence
Oversee day-to-day operations of our clinical teams, including patient flow, staffing, and resource management.
Implement and monitor key performance indicators (KPIs) to assess clinical performance and drive continuous improvement.
Ensure compliance with healthcare regulations, industry standards, and company policies.
- Financial Management
Develop and manage budgets for clinical operations, ensuring financial targets are met and resources are utilized efficiently.
Analyze financial reports and operational data to identify trends, areas for improvement, and opportunities for cost savings.
- Patient Experience
Enhance patient satisfaction by ensuring high standards of care and a positive patient experience.
Address patient concerns and feedback to continuously improve service quality.
- Team Development
Lead, mentor, and develop a high-performing operations team, fostering a culture of accountability and professional growth.
Oversee recruitment, training, and performance management of clinical staff.
- Process Improvement
Identify and implement process improvements to enhance operational efficiency and effectiveness.
Leverage technology and best practices to streamline operations and improve clinical performance.
- Stakeholder Engagement
Build and maintain strong relationships with physicians, staff, patients, and other key stakeholders.
Represent the company at industry events and with external partners.
Qualifications• Bachelor's degree in Business Administration, Healthcare Management, or a related field; Master's degree preferred.
• At least 5 years in a senior management role.
• Proven track record of successfully managing multi-site operations within a healthcare setting.
• Strong financial acumen with experience in budgeting, financial analysis, and cost management.
• Exceptional leadership and interpersonal skills, with the ability to inspire and motivate teams.
• Deep understanding of healthcare regulations, industry trends, and best practices.
• Excellent problem-solving skills and the ability to make data-driven decisions.
Benefits• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and career advancement.
