Sales and Service Representative
4 days ago
At Floor & Decor, we're looking for individuals who are passionate about delivering exceptional customer experiences. As a Sales and Service Representative, you will play a key role in helping customers find the perfect products to complete their projects. Your friendly and enthusiastic approach will make all the difference in creating a positive and memorable shopping experience.
About the RoleThis is an exciting opportunity to join our sales team and contribute to a fast-paced, dynamic environment. As a Sales and Service Representative, you will be responsible for:
- Connecting with customers, understanding their needs, and recommending our products to meet their expectations.
- Providing above-and-beyond customer service, exceeding customer expectations, and building strong relationships.
- Maintaining a clean, organized, and safe sales floor, ensuring that products are easily accessible and visually appealing.
- Working collaboratively with management and colleagues to achieve sales goals and targets.
To be successful in this role, you will need:
- A passion for delivering exceptional customer service and a willingness to go above and beyond.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- The ability to work in a fast-paced environment, multitasking and prioritizing tasks to meet deadlines.
- Basic math skills and the ability to handle cash, credit card transactions, and process returns/exchanges accurately.
We offer a range of benefits to support your physical and mental well-being, including:
- A competitive salary and bonus opportunities.
- Career advancement opportunities and relocation possibilities across the country.
- A comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k) matching.
- A generous employee stock purchase plan and referral bonus program.
- A personal holiday and volunteer time off program.
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