Service Representative

4 weeks ago


Corte Madera, California, United States Aritzia Full time
About the Role

The Service Advisor is a key member of our Retail team, responsible for delivering exceptional client experiences and ensuring seamless transactions. As a Service Advisor, you will be the face of our brand, providing personalized service to our clients and upholding the highest standards of quality and organization.

Key Responsibilities

• Deliver outstanding client experiences, making meaningful connections and memorable moments at the service counter
• Accurately and efficiently process transactions, preserving a world-class client experience
• Manage the end-to-end process of services, including notifying clients, auditing services, and resolving opportunities to mitigate impacts to the client experience
• Support service counter operations, including managing the line up, preparing product for transactions, packaging client purchases, and returning product to the sales floor

Requirements

The ideal candidate will have:
• Proven skills, education, and/or applicable certifications (previous experience operating a point-of-sale system is an asset)
• A commitment to learn and apply Aritzia's Values, Business and People Leadership principles
• The ability to collaborate fluently with cross-functional partners
• A commitment to quality and investing in results that add value to the business

What We Offer

Aritzia is committed to providing a competitive pay package, including a base wage range of $30.00. We also offer a product discount, aspirational workspace, and opportunities for career progression. Our goal is to create an inclusive and diverse work environment where every person can enjoy a successful career.

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