Financial Services Associate

1 day ago

Columbus, Ohio, United States VETERANS HEALTH ADMINISTRATION Full time
Job Summary:

We are seeking a highly skilled Agent Cashier to join our team at the Veterans Health Administration. As an Agent Cashier, you will be responsible for maintaining the cash flow, administering cashier activities, and providing exceptional customer service to our patients and staff.

The successful candidate will have a strong background in financial operations, excellent analytical and problem-solving skills, and the ability to work independently with minimal supervision. If you are a detail-oriented individual who is passionate about delivering high-quality service, we encourage you to apply for this exciting opportunity.

About Us:

The Veterans Health Administration (VHA) is a world-renowned healthcare system that provides comprehensive care to our nation's veterans. We are committed to delivering exceptional patient care, conducting innovative research, and educating the next generation of healthcare professionals.

Responsibilities:

The Agent Cashier will be responsible for maintaining the cash flow, administering cashier activities, and providing exceptional customer service to our patients and staff. This includes:

• Maintaining adequate cash on hand to operate daily cashier functions

• Administering all Agent Cashier input to the Austin Finance Center and Treasury reports, reconciliations, and disbursements and receipts of cash instruments

• Planning, directing, training, and taking prompt action as necessary to modify and/or change existing practices with the objective of efficiency in operations and maintenance of work on a current and accurate basis in accordance with all existing laws and regulations

• Analyzing work requirements and determining resources, equipment, and other needs to accomplish work assignments

• Making cash payments to patients, employees, and cash replenishments to sub-cashiers and Imprest Fund Cashiers

• Resolving technical problems not covered by precedents or established policies

• Assisting in the coordination or other actions in connection with the movement of employee travelers by government or commercial means

Requirements:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/23/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position, you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Controls and maintains cash advance from the treasury department; Interprets and applies agency policies and regulations; Receives and disburses funds to/from multiple appropriations; Prepares certificates of deposits covering collections; Audits, reconciles, and replenishes the funds of alternate cashiers; trains and consults alternate cashiers, disseminating policy guidance and other necessary information; Prepares daily, monthly, and other periodic reports, balance accounts to assure that disbursing funds and collections are properly accounted for, Provides exemplary customer service, and Constructively and appropriately handles conflict and problems with customers.

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