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Automotive Cashier/Receptionist

2 months ago


DeLand, Florida, United States Parks Toyota of Deland Full time
About Us

Parks Toyota of DeLand is a family-owned and operated business that has been serving Volusia County since 1975. We pride ourselves on building relationships with our customers and employees, and we strive to maintain an honest reputation in the community.

What We Offer
  • Opportunities for internal promotion and career growth
  • Competitive pay plan
  • 401(k) retirement plan options
  • Full benefits, including voluntary short and long term disability, dental, health, vision, and medical
Job Summary

We are seeking a highly skilled and customer-focused Service Cashier to join our team. As a Service Cashier, you will play a key role in maintaining or creating customer satisfaction for the business transaction.

Responsibilities
  • Greet customers at the cashier window in a pleasant and professional manner
  • Compute customer bills
  • Receive cash, checks, and credit card payments from customers; record amount received
  • Make change and issue receipts to customers
  • Provide refunds or credit memorandums to customers for returned merchandise or as directed by managers
  • Reconcile cash drawer daily
  • Work with department managers to keep abreast of new products and services offered, their features and value, and any changes in price
  • Answer customer questions about service performed or products purchased, or refer them to someone who can
  • Answer phones and transfer calls to appropriate people
  • Gather personal information from customers in order to lend out loaner vehicles
  • Perform general office duties as required (filing, faxing, scanning, etc.)
  • Handle customer complaints with integrity and poise, and refer dissatisfied customers to the appropriate individuals for resolution
Requirements
  • Outstanding communication skills, both verbal and written
  • Professional appearance and outstanding work ethic
  • Great attitude with a high-energy personality
  • Superior customer service skills
  • Self-starter and self-motivated
  • Ability to work well in a process-driven environment
Pay

Hourly: $15.00/hr