Customer Care Specialist

4 days ago


West Islip, New York, United States Rite Aid Full time

About the Job:

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We are looking for a highly skilled and dedicated Service Associate to join our team at Rite Aid. As a Service Associate, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our store.

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Your primary responsibilities will include engaging with customers in a friendly and efficient manner, assisting with customer transactions, maintaining store cleanliness and organization, and stocking shelves with merchandise. You will also have the opportunity to build and maintain displays of merchandise, complete inventory counts, and order merchandise based on the results.

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Key Responsibilities:

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  • Provide excellent customer service by assisting customers with their shopping needs and responding to customer inquiries.
  • Maintain a clean and organized store environment, including the cash registers and surrounding areas.
  • Stock shelves and endcaps with merchandise, ensuring that all products are properly displayed and easily accessible to customers.
  • Build and maintain displays of merchandise, including creating visually appealing arrangements and arranging products in an attractive and easy-to-browse manner.
  • Complete inventory counts and order merchandise based on the results, ensuring that the store has adequate stock levels to meet customer demand.

Requirements:

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To be successful in this role, you must have a high school diploma or equivalent, be at least 16 years old, and possess excellent communication and problem-solving skills. You should also be able to work effectively in a fast-paced environment, lift up to 25 pounds, and stand for long periods of time.

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What We Offer:

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We offer a competitive hourly rate of $15-$17, opportunities for career growth and advancement, and a comprehensive benefits package, including health insurance, paid time off, and 401(k) matching. Our company culture emphasizes teamwork, respect, and open communication.

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If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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