Dining Service Professional
2 months ago
We are seeking a highly skilled and customer-focused Dining Service Professional to join our team at Maumee Bay Lodge. As a key member of our hospitality team, you will play a crucial role in providing exceptional service to our guests.
Key Responsibilities:- Guest Service: Greet and seat guests in a friendly and professional manner, take food and drink orders, and relay them accurately to the kitchen and bar staff.
- Food and Beverage Service: Serve food and beverages to guests, ensure timely delivery of orders, and check on guests to ensure their satisfaction.
- Table Maintenance: Bus tables in section in the absence of a busser, maintain cleanliness and organization of work area.
- Payment and Customer Service: Handle payment transactions, provide accurate change if needed, and handle guest concerns and complaints professionally and resolve them promptly.
- Preferably 18 or older by start date
- Possess some prior experience as a server in a restaurant or similar establishment is preferred.
- Available weekends & holidays along with either days or nights depending on availability.
- Excellent communication and customer service skills.
- Ability to work well in a team and provide support to colleagues when needed.
- Ability to handle high-stress situations and work under pressure.
- Familiarity with the menu and ability to make recommendations to guests.
- Must be able to stand and walk for long periods.
- Must possess a friendly and positive attitude.
- Competitive compensation of $5.45 per hour plus tips.
- Opportunities for career growth and advancement.
- Employee discounts on food and lodging at Maumee Bay Lodge.
- PTO
- Holiday Pay including your birthday
- 401(k) Retirement savings
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