Desktop Systems Technician

4 days ago


Waterloo, Iowa, United States Acro Service Corporation Full time
About Us

Acro Service Corporation is a leading international professional services firm with over three decades of experience.

We operate across North America, Europe, and Asia from over 30 locations, serving some of the most well-known names in business.

Our client portfolio includes companies from various verticals, including technology, aerospace, energy, automotive, government, and manufacturing.

Job Description

We are seeking an experienced Desktop Support Technician to join our team at Acro Service Corporation.

The successful candidate will be responsible for providing top-notch technical support to our clients, ensuring seamless operation of their desktop systems and networks.

About the Role

This is a full-time position with a competitive salary range of $60,000 - $80,000 per annum, depending on experience.

The ideal candidate will have a strong background in IT, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide technical support to clients via phone, email, or remote access
  • Analyze and resolve hardware and software issues
  • Install, configure, and maintain desktop systems and networks
  • Collaborate with colleagues to ensure smooth delivery of services
Requirements

To be successful in this role, you will need:

  • A degree in an Information Technology discipline or equivalent experience
  • At least 1 year of experience in a similar role
  • Strong knowledge of computing and networking concepts
  • Ability to use standard desktop applications
  • Good communication and interpersonal skills
Benefits

We offer a comprehensive benefits package, including:

  • Competitive salary and bonus structure
  • Ongoing training and professional development opportunities
  • A supportive and collaborative work environment
  • Generous paid time off and holidays


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