Animal Care Specialist

2 weeks ago

Kapolei, Hawaii, United States Petco Full time
Job Title: Animal Care Specialist

At Petco, we're passionate about improving the lives of pets, pet parents, and our planet. As an Animal Care Specialist, you'll play a critical role in ensuring the health, happiness, and well-being of our furry friends.

Key Responsibilities:
  • Provide exceptional animal care and husbandry for all companion animals and aquatic life in the Pet Care Center.
  • Ensure that all companion animal and aquatic life maintenance, companion animal incident reports, and hourly animal health checks are completed as required.
  • Process register transactions in a way that creates a great experience for each guest.
  • Be proficient within our selling model and support guest interactions as needed.
  • Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
  • Complete and apply training programs to maintain a high level of expertise in animal care and maintenance.
  • Promote a positive culture of teamwork, inclusion, and collaboration.
  • Adhere to established operational guidelines, policies, and procedures.
  • Evaluate guest inquiries and refer to the Leader on Duty as needed.
  • Act as the primary resource for guests and other PCC partners regarding all animal education and care.
  • Efficiently order companion animals and aquatic life, supplies, and merchandise in partnership with the sales team to maximize sales, margin, and inventory.
  • Analyze department inventory management data and recommend areas for improvement.
  • Perform routine housekeeping tasks as required to maintain the professional image and appearance of the companion animal habitat and aquatic areas.
  • Ensure the proper handling and documentation for all relinquished and adoption animals.
  • Verify animal-related maintenance tasks are being completed as outlined on the Maintenance Schedules.
  • Participate in the completion of all animal and aquatic life-related physical inventory counts.
  • Adhere to and promote established safety and loss prevention procedures.
Requirements:
  • Minimum of one year of experience working with and/or caring for companion animals and aquatic life.
  • High level of knowledge of companion animals and aquatic life and an aptitude for sales techniques.
  • Professional appearance and demeanor.
  • Keen and genuine interest in animals and their care.
  • Good interpersonal and verbal communication skills.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A collaborative and supportive work environment.
  • Discounts on Petco products and services.

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