Technical Operations Supervisor
3 days ago
We are seeking an experienced IT Department Manager to assist our Chief Technology Officer in overseeing the daily operations of our IT Department. This role involves ensuring the maintenance and operation of our computer resources, compliance with regulatory policies, technical support, and coordination within the department.
Key Responsibilities:- System Management: Oversee servers and computer systems, install upgrades, and address performance issues to ensure seamless system operation.
- Technical Support: Provide level-III support and serve as the administrator for critical systems, ensuring prompt resolution of technical queries and minimizing downtime.
- Policy Development: Develop and maintain departmental procedures and disaster recovery/business continuity policies to ensure business continuity and compliance with regulatory requirements.
- Staff Supervision: Manage a team of IT staff, including hiring, training, performance management, and development to ensure high-performing teams.
- Compliance and Reporting: Ensure compliance with regulatory requirements and maintain accurate records to meet audit and reporting needs.
- Project Coordination: Analyze project timelines, coordinate new employee access, and manage system specifications to ensure timely project delivery.
Salary Range: $120,000 - $180,000 per annum, depending on experience.
Qualifications:
- Bachelor's degree in a related field or equivalent work experience.
- Minimum of five years of experience in related positions.
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