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Customer Service Lead, CA

2 months ago

Daly City, California, United States Dunn-Edwards Full time
About Dunn-Edwards

Dunn-Edwards is a leading paint manufacturer that prides itself on delivering high-quality products and exceptional customer service. As a Customer Service Lead, you will play a crucial role in ensuring a distinctive shopping experience for all guests and executing store operations during scheduled shifts.

Key Responsibilities
  • Model outstanding customer service and selling skills to provide expert advice and recommendations to customers.
  • Allocate staff and resources to keep the sales floor stocked and organized.
  • Build trusted partnerships with painting professionals and other stakeholders.
  • Process and complete transactions efficiently and accurately.
  • Uphold Dunn-Edwards' store vision of fast and reliable service.
Requirements
  • Four years of high school with a diploma or GED equivalent.
  • Previous experience in a shift supervisory role is a plus.
  • Ability to read and interpret documents, write routine reports, and communicate effectively.
  • Ability to add, subtract, multiply, and divide in all units of measure.
  • Valid driver's license is required.
Benefits
  • Health insurance, dental insurance, vision insurance, vacation and holiday pay, paid sick time, and 401K program including company match.
About the Role

This is a full-time position that requires a strong commitment to customer service and store operations. As a Customer Service Lead, you will be responsible for ensuring that all guests have a positive experience in our stores. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.