Luxury Retail Sales Ambassador

5 days ago

Orlando, Florida, United States Longchamp USA , Inc. Defunct Part time

Company Overview

La Maison Longchamp, a family-owned business based in Paris, is renowned for its high-end fashion and leather goods. With over 25 countries represented and 3,500 employees, the company seeks passionate individuals to contribute to its growth and development.

 

Salary and Benefits

The Luxury Retail Sales Associate position offers a competitive hourly rate, starting at $20 per hour, plus bonus opportunities. Additionally, the role includes benefits such as tailored induction programs, transmission of knowledge related to leather goods, and opportunities for professional growth and development.

 

Job Description

The Luxury Retail Sales Associate will be responsible for generating sales through effective client persuasion, maintaining extensive product knowledge, and staying updated on new items and customer service guidelines. Key responsibilities include:

  • Sales Generation: Effectively persuade clients to make purchases, maximize sales, and manage client books to foster long-term relationships.
  • Product Knowledge: Maintain comprehensive knowledge of products and merchandise care, including stay-updated information on new items, customer service guidelines, and store policies.
  • Customer Service: Adhere to customer service guidelines, including proper greeting etiquette, handling returns, exchanges, transfers, and loss prevention.
  • Assisting Customers: Gift wrap and bag items for customers, assist with mailings, answer phones, and process phone orders.
  • Maintenance and Organization: Contribute to floor moves, merchandising, and display efforts, maintain a clean and orderly sales floor, and adhere to high standards of general housekeeping.

 

Required Skills and Qualifications

To succeed in this role, candidates must possess:

  • A High School Diploma (or GED) and equivalent work experience or education in Fashion or a related field.
  • Three plus years of high-end retail, boutique, or sales experience.
  • Proficiency in inventory management, customer sales, and merchandising.
  • Skilled in POS transactions, including sales, returns, exchanges, item/customer lookups, CRM, and reports.
  • Familiarity with Microsoft Excel, Outlook, and Word for basic office tasks.

 

Becoming Part of Our Team

We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and respected. We believe that a diverse team drives innovation and enhances our ability to serve our clients and communities effectively. If you share our passion for luxury retail and are committed to delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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