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Emergency Response Specialist

2 months ago


Roanoke, Virginia, United States City of Roanoke Full time

Salary : $54, $86,955.00 Annually

Location : Roanoke, VA

Job Type: Full Time Non-Exempt

Job Number: 01824

Department: Department of Fire - EMS

Division: Department of Fire - Operations

Overview

The City of Roanoke is in search of a
CERTIFIED Emergency Response Specialist to engage in technical operations that provide fire suppression and emergency medical services. This role typically involves working on a 24-hour shift and is often conducted under emergency conditions, which may present significant personal risk.

Responsibilities include maintaining the inventory of equipment on emergency vehicles and ensuring that all vehicles are kept in a clean and operational state.

Applicants should possess a high school diploma or a general education degree (GED); an Associate degree in fire science, emergency health sciences, or a related field is preferred. Candidates should have five to ten years of relevant experience and/or training in fire suppression, prevention, or emergency medical services, or an equivalent combination of education and experience.

A valid driver's license issued by the Commonwealth of Virginia is required. Candidates must be at least 18 years old and agree to undergo a drug screening test.
Required certifications relevant to the Fire/EMS department must be maintained. Bilingual candidates, particularly Spanish/English speakers, are encouraged to apply.

The Roanoke Fire-EMS, recognized as an Internationally Accredited and ISO Class 1 Fire-EMS Department, is looking for dedicated Firefighter/Paramedics to deliver both emergency and non-emergency fire suppression and Emergency Medical Services (EMS) from strategically positioned stations.

The department responds to over 29,000 emergency incidents annually across the city and is a leader in the fire and EMS sector.

Roanoke Fire-EMS comprises over 290 full-time and part-time personnel, offering comprehensive services including fire suppression, EMS, advanced care paramedicine, local and regional technical rescue, swift water rescue, hazardous materials response, and community risk reduction initiatives.


Roanoke, home to approximately 100,000 residents, is a mountainous city known for its innovative spirit, featuring award-winning outdoor amenities, extensive trails, vibrant neighborhoods, public art, the iconic Roanoke Star, museums, craft breweries, unique shops, restaurants, and historical sites.


Upon application, candidates will be notified about the written exam schedule for the
January 7, 2025 Recruit School.

All applicants must be at least 18 years old and successfully complete the
Fire-EMS Academy Recruit School.

Key Responsibilities

SUMMARY
Engages in technical operations providing fire suppression and emergency medical services.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Assists in maintaining equipment inventory on emergency vehicles

Ensures vehicles are clean and operational

Conducts routine cleaning and maintenance of the station and grounds as directed

Responds to fire and emergency medical service calls and performs related emergency work as necessary

Provides patient care and administers basic and advanced life support techniques within the approved scope of practice

Operates fire and EMS apparatus during both emergency and non-emergency situations

Prepares various reports and maintains required records

Participates in non-emergency activities (e.g., fire inspections, hydrant maintenance, public standby situations)

May serve as a field training officer for advanced life support providers and maintain all related qualifications

SUPERVISORY RESPONSIBILITIES
May supervise personnel at an emergency scene.

Typical Qualifications

QUALIFICATIONS
To perform this role effectively, an individual must be able to fulfill each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); Must be at least 18 years old. Certified Firefighter/Paramedic within the State of Virginia

Additional Information

LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals. Ability to write reports and correspondence. Ability to communicate effectively before groups of customers or employees of the organization.

REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret various instructions and manage several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

Possession of a valid driver's license issued by the Commonwealth of Virginia. Must possess and maintain required certifications relevant to the Fire/EMS department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.

The employee frequently is required to talk or hear. The employee is occasionally required to sit. The employee must regularly lift and/or move more than 100 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions and outside weather conditions.

The employee is frequently exposed to high, precarious places and fumes or airborne particles. The employee is occasionally exposed to toxic or caustic chemicals. The noise level in the work environment is usually loud.

This is a job description and not an individualized position description.

A job description defines the general character and scope of duties and responsibilities of all positions in a job classification, but it is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.


Overview of Benefits for Full-Time Employees:
Paid leave is time off from work available for use by an employee upon approval by supervisor.

The first 24 consecutive leave hours for any illness must be charged to paid leave with additional time charged to extended illness leave.

Paid leave for employees of the city shall accrue as follows:

Years of Service Hours Per Month Fire 24-hr shift Employees

Extended Illness Leave:
shall accrue at the rate of six (6) hours per month. Fire suppression employees shall accrue extended illness leave at nine (9) hours per month.

Funeral Leave:
for family, up to three consecutive days.

Military Leave:
Twenty-one work days per Federal fiscal year.

Holidays:
The City provides 96 hours of annual paid holiday time.

Mental Health & Well-Being Leave:
Employees receive 24 hours (Fire Suppression receives 34 hours) of Mental Health & Well-Being Leave upon hire. Certification of mental health diagnosis is not required and leave will not be paid out upon separation.


Shared Leave Bank (effective 1/1/2023): Voluntary membership for full-time Employees who will be out for an extended period of time and has exhausted all other forms of leave.

Members are required to provide 8 hours of their Extended Illness per fiscal year and at least 8 hours per assessment.

Assessments will be limited to 4 times per fiscal year (max of 40 hours per fiscal year).

Health Insurance:
Four coverage types are available: Employee only, Employee + 1 Child, Employee + Spouse and Family. Coverage is available through payroll deduction.

Additionally, the city offers the following three
Aetna Health Plan Options:

PPO 300 - Provides 100% coverage for preventive care; lower deductible and out-of-pocket maximums than other medical plans; and has higher employee premiums. This is comparable to the current insurance program.

PPO/HRA 1000 - Provides 100% coverage for preventive care; has higher deductible and out-of-pocket maximum than the PPO 300 plan; has lower employee premiums than the PPO 300 plan; and the employer makes contributions to an account through a Health Reimbursement Arrangement (HRA). The City of Roanoke contributes $500 for employee only coverage and $1,000 for all other tiers. Contributions are pro-rated dependent upon enrollment date.

PPO/HSA 2700 - Provides 100% coverage for preventive care; has higher deductible and out-of-pocket maximum than other medical plans; has lower employee premiums; and both the employer and the employee make contributions to a Health Savings Account (HSA) to pay for medical expenses which apply to the deductible. The City of Roanoke contributes towards the Health Savings Account (HSA), $1,300 for employee only coverage and $2,600 for all other tiers. Contributions are pro-rated dependent upon enrollment date.

Optum RX (Pharmaceutical Benefits Manager) - Manages pharmacy benefits, processes employee pharmacy claims and answers employee pharmacy benefit questions.

Aetna Health Plan 2022 Monthly Rates

PPO 300

Employee Only:
$70.94

Employee + Child:
$265.16

Employee + Spouse:
$621.98

Family:
$680.04

PPO/HRA 1000

Employee Only:
$45.94

Employee + Child:
$225.16

Employee + Spouse:
$571.98

Family:
$580.04

PPO/HSA 2700

Employee Only:
$21.72

Employee + Child:
$169.46

Employee + Spouse $474.36

Family:
$476.68

Dental Insurance:
Four coverage types are available: Family, Employee and Spouse, Employee and Child, and Employee only. Coverage is available through payroll deduction.

Delta Dental 2022 Monthly Rates

Employee:
$2.80

Employee/Child:
$18.88

Employee/Spouse:
$18.88

Family:
$49.36

Life Insurance:
Paid by the City at no cost to employees. Coverage is equal to the annual salary rounded to the next highest thousand and then doubled. For an accidental death, the coverage would be twice this amount.

Optional
Life Insurance:
Paid by the employee. Various amounts of coverage, including family members, available through payroll deduction.

Long Term Disability Insurance:

Designed to provide a monthly benefit to assist employees with bills and maintaining a standard of living when disabled as a result of a covered sickness or injury.

Coverage is available through payroll deduction.

Annual cost is your annual salary multiplied by This amount is half of the total premium and the City pays the other half.



Retirement:

Employees contribute 5% of salary and choose between participating in a traditional defined benefit plan or a hybrid program.

Employees vest in the employer component of either plan upon completing five (5) years of service.

Defined Benefit Pension Plan:

Normal retirement after 55th birthday, and when combination of age and creditable service equals 85; or, 65th birthday if completed at least five years of creditable service.

For sworn officers in Police and Fire/EMS, normal retirement after 50th birthday, and when combination of age and service equals 75; or, 65th birthday or older with 5 years of creditable service.

An annual retirement benefit equals 2.0% of salary (based on an average of the highest five years) times the number of creditable years with a maximum of 63%.

Early retirement options are available and reductions may apply based on age and service.

Hybrid Program:
Provides the characteristics of the traditional pension plan with that of a deferred compensation plan.

The pension plan provides an annual benefit equaling 1% of salary (based on an average of the highest five years) times the number of creditable years with a maximum of 63%.

The deferred compensation component provides for the employee contribution to be deposited in an account directed by the member.

The combination of the two components is structured to provide approximately the same actuarial benefit as the Defined Benefit Pension Plan.

International City Management Association - Retirement Corporation (ICMA-RC) provides the third party administration of this deferred compensation plan for participating employees.


Sheriff's Department Employees are covered by the Virginia Retirement System (VRS). Previous service covered by VRS may be portable to the Roanoke Retirement System.

Retirement Health Savings Plan:
All employees contribute 1% of salary to a 401(h) health savings account. Employees vest in the City match of 1% upon completing five (5) years of service. International City Management Association - Retirement Corporation (ICMA-RC) provides the third party administration of this plan for participating employees.

Deferred Compensation:
Employees may voluntarily contribute salary deferred dollars into a City Sponsored 457 Plan.

International City Management Association - Retirement Corporation (ICMA-RC) provides the third party administration of this deferred compensation plan for participating employees.



Flexible Spending Account:

Allows employees to set aside pre-tax dollars from their paychecks to pay for child care and/or medical and dental expenses not covered by the City's health care or dental plans.

You may also set aside pre-tax dollars to cover certain transit or parking expenses. Keep in mind only transit or parking expenses may be rolled over from year to year.

Virginia College Savings Plan:

Two plans to choose from at a reduced application fee, Virginia Prepaid Education Program and the Virginia Education Savings Trust.



Employee Health Services:
The City employee health services provides medical care for employees, retirees, and eligible spouses.

Employee Assistance Program (EAP): Support services available to assist employees facing life challenges.

Pay Days:
Direct deposit is required for all new employees. Paid bi-weekly, 26 pay periods per year.

Vision Insurance:
Paid by the Employee. Includes annual routine eye exam, discounts on eyeglass frames, eyeglass lenses and contact lenses.
CEC 2022 Monthly Rates

Employee:
$6.68

Employee/Spouse:
$12.68

Employee/Child(ren): $13.36

Family:
$19.71

Discounts & Voluntary Benefits:
Employees may access discounts through various national and local retailers. Discounts include 10% off auto insurance and 5% off home or renters insurance with Liberty Mutual. Voluntary benefits offered through Corestream.

Critical Illness, Accident Insurance and Cancer Policies will be available through Colonial Life and Long Term Care will be available through Transamerica.

All voluntary benefits may be payroll deducted.