Sales and Customer Support Specialist
5 days ago
Job Details:
FedEx Office is looking for a talented and motivated Retail Customer Service Associate to join our team. As a valued member of our sales and customer support team, you will be responsible for delivering exceptional customer experiences, handling customer inquiries, and resolving issues in a timely and professional manner.
Primary Responsibilities:
- Provide world-class customer service to ensure customer satisfaction and loyalty.
- Handle customer complaints and concerns in a professional and courteous manner.
- Develop and maintain strong relationships with existing and new customers to drive sales growth and customer retention.
- Collaborate with colleagues to achieve sales targets and meet business objectives.
Education and Experience:
- A high school diploma or equivalent education.
- At least 6 months of relevant experience in retail sales and customer service.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
What We Offer:
FedEx Office offers a competitive salary range of $19.50 - $22.94 per hour, depending on experience. We also offer a comprehensive benefits package, including health, vision, and dental insurance, retirement plans, and tuition reimbursement.
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