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Customer Service Representative

1 month ago

Ladson, South Carolina, United States Caitlan Schanne - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our customers, providing them with exceptional service and support.

Responsibilities
  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
  • Develop and implement strategies to identify customer needs and market appropriate products and services.
  • Collaborate with the agent team to achieve sales and customer satisfaction goals.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong problem-solving and analytical skills.
  • Ability to learn and adapt to new technologies and systems.
What We Offer
  • A competitive salary and commission structure.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application.