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IT Infrastructure Specialist

2 weeks ago


Laurel, Maryland, United States Leidos Holding Full time
Overview
Leidos is a leading innovation company that addresses the world's most complex challenges in national security and health. We collaborate with our global workforce of 47,000 to create smarter technology solutions for our customers in heavily regulated industries.

About the Role
This position is responsible for providing technical support and expertise in the implementation, troubleshooting, and maintenance of IT systems. The successful candidate will have a strong understanding of IT system infrastructure, processes, and technologies, as well as excellent communication and problem-solving skills.

Duties and Responsibilities
- Provide Tier 2 (Escalation) and Tier 3 problem identification, diagnosis, and resolution for all client/server/storage/network devices, mobile devices, etc.
- Manage daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Build, configure, monitor, and maintain virtual environments
- Build, configure, monitor, and maintain storage environments
- Collaborate with team members to identify and implement process improvements

Requirements
- Ten years' experience as a SA in programs and contracts of similar scope, type, and complexity is required
- Bachelor's degree in a technical discipline from an accredited college or university is required
- Five years of additional SA experience may be substituted for a bachelor's degree
- Must have TS/SCI w/Poly certification
- Possess one of the following certifications:
- Microsoft Certified Solutions Associate-Server (MSCA-Serv) Server 2008 or; Microsoft Certified Solutions Associate-Server (MSCA-Serv) Server 2012 or; Microsoft Certified Solutions Expert-Server (MSCE-Serv) Server Infrastructure or; Microsoft Certified Solutions Expert-Server (MSCE-Serv) Desktop Infrastructure or; Microsoft Certified Solutions Expert-Server (MSCE-Serv) Messaging or; Microsoft Certified Solutions Expert-Server (MSCE-Serv) Communication or; Microsoft Certified Solutions Expert-Server (MSCE-Serv) SharePoint or; Microsoft Certified IT Professional - Windows Server (MCITP - Serv) Administrator on Windows Server 8 or; Microsoft Certified IT Professional - Windows Server (MCITP - Serv) Virtualization Administrator on Windows Server 8 or; Microsoft Certified IT Professional - MS Exchange Server (MCITP-EXG) Enterprise Messaging Admin on Exchange 2010 or; Computer Technology Industry Association - Linux + (Linux +) or; (U) Linux Professional Institute -Level 1(LPI-1) or: Red Hat Certified Systems Administrator (RHCSA) or; Sun Certified Systems Administrator (SCSA) or; VMWare Certified Professional (Vsphere 5) (VCP5) or; Computer Technology Industry Association - Storage + (Storage +)

Benefits
We offer a comprehensive benefits package that includes competitive compensation, health and wellness programs, income protection, paid leave, and retirement plans.