Heavy Duty Service Professional
6 days ago
We are seeking a highly motivated and experienced Service Advisor to join our team at W.W. Williams Company.
As a Service Advisor, you will play a critical role in ensuring that our customers receive exceptional service and support. Your primary responsibility will be to communicate with customers regarding their vehicle's service status, while also providing guidance on necessary repairs and maintenance.
This is an excellent opportunity for individuals who are passionate about delivering outstanding customer experiences and have a strong background in automotive repair and maintenance.
Responsibilities:
- Communicate with customers regarding their vehicle's service status
- Provide guidance on necessary repairs and maintenance
- Assist customers with setting service appointments
- Open and close work orders in a timely manner
Requirements:
- 3+ years' experience in heavy-duty dealership and/or diesel service environment
- Strong working knowledge of dealer business systems (e.g., ADP Dealer System)
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
About the Company
W.W. Williams Company was founded in 1912 and has since grown to become one of the nation's largest sales and service providers of industrial power products. Our company offers a broad portfolio of businesses throughout the U.S. and Mexico, with an extensive network of 44 facilities employing over 515 service technicians.
We offer a competitive salary range of $55,000 - $70,000 per year, depending on experience, as well as a comprehensive benefits package, including medical, dental, and vision insurance, 401k with company match, paid time off, and employee referral bonus program.
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