Orthopaedic Practice Seeking Customer Service Representative

4 days ago


Oxford, Mississippi, United States Oxford Orthopaedics & Sports Medicine Full time

About Us: At Oxford Orthopaedics & Sports Medicine, we are committed to providing exceptional patient care and service. We are seeking a dedicated and supportive Call Center Agent who can engage with patients on the phone in a helpful, kind, and efficient manner.

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About the Job: As a Call Center Agent, you will be responsible for scheduling appointments, insurance verification, scanning health information into charts, and referrals. You will work closely with our team to ensure seamless communication and excellent patient experience.

Key Skills and Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to handle difficult situations under stress
  • Knowledge of electronic medical records, insurance terminology, and medical office processes is a benefit
  • Strong problem-solving and critical thinking skills

Benefits:

  • Medical, Dental, Vision
  • 401K
  • Long/short term disability

On-site Full-time Position: This is a full-time role based in our orthopaedic practice. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, please submit your application.



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