Clean Beauty Sales Associate + Educator

1 month ago

Novato, California, United States Beauty Heroes® Full time
Job Title: Clean Beauty Sales Associate + Educator

About Beauty Heroes

Beauty Heroes is a luxury organic beauty discovery service and online beauty store with a strict ingredient standard in beauty. Our Novato Flagship Store is a discovery-based shopping destination offering a fresh and thrilling take on healthy beauty and wellbeing.

Job Summary

We are seeking a part-time Educator who will be an integral part of our Flagship store team, providing caring, tailored service to our members and customers. The ideal candidate will have a passion for healthy beauty and sustainability, with a strong knowledge of skincare ingredients and a friendly, outgoing personality.

Responsibilities

  • Provide skincare, makeup, and lifestyle education and experiences in a variety of ways in our beauty store
  • Tailor healthy beauty selections to each client's unique needs
  • Educate customers on the Beauty Heroes mission, including Living Lighter and Blue Beauty
  • Make skincare recommendations that help clients achieve their goals
  • Develop, maintain, and grow our clientele for Beauty Heroes services
  • Perform client outreach by phone or email on a regular basis
  • Attend product knowledge trainings and be able to use that information to help customers feel more connected to their beauty and skincare rituals
  • Be an instrumental team player during in-store events, providing experiences and support to ensure a memorable client experience
  • Provide customers with skincare consultations in-store or online
  • Ensure work area is stocked, clean, and meeting all hygiene and safety standards at all times
  • Conduct inventory and provide order requisitions as requested
  • Perform customer exchanges and returns, adhering to outlined procedures
  • Perform opening and closing procedures, including light cleaning
  • Welcome and engage with Press, Influencers, or Strategic Partners, ensuring the highest level of professionalism
  • Help to create fun, engaging, and unique content for social media as requested
  • Coordinate event logistics and run all beauty events supporting the Store Manager
  • Supervise education and esthetics team members and support them in maintaining all Beauty Heroes standards
  • Perform other duties to support Beauty Heroes mission as directed by the store manager

Requirements

  • Minimum 2-3 years of experience working in a spa or beauty industry
  • Ability to work with a flexible schedule, including nights and weekends
  • Deep knowledge of skincare ingredients (we provide specific training in our beauty philosophy)
  • A passion for healthy beauty and sustainability
  • Friendly, outgoing, and engaging personality
  • Luxury beauty customer service experience and savvy
  • High level of professionalism, verbal, and written communications skills
  • Desire to be a part of a small, dynamic team making a big impact

Benefits & Perks

  • Access to the best in natural, healthy beauty products
  • Work directly with Store Manager and Founder as a part of a small, passionate team
  • Lots of opportunity to grow

To Apply

You must live within comfortable commuting distance to Novato, California. Send us a short email cover letter and your resume. Resumes without a cover letter will not be considered.

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