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Entrepreneurial Leader

4 weeks ago

Westport, Connecticut, United States Madison Reed Hair Color Bar Full time
Job Description

Madison Reed Hair Color Bar is seeking a highly skilled and experienced General Manager to lead our team of professionals in delivering exceptional business results and inspiring a culture of excellence. As a General Manager, you will be responsible for establishing the roadmap of success for your respective Hair Color Bar, working with your team to solicit diverse perspectives, innovate business growth through positive community relationships, and promote the products, services, and values of Madison Reed.

Key Responsibilities:

  • Lead by example through exhibiting sales and service behaviors in all interactions and communication with guests, including resolving guest service issues.
  • Ensure all aspects of the business are staffed and resourced, including front of house operations, adhering to all company standard operating procedures, assisting guests with retail orders, managing bookings, services, and memberships.
  • Achieve monthly sales goals and other key performance indicators, including retail sales, services, and memberships.
  • Ensure Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, and company asset security.
  • Coach and develop team members to ensure the highest level of team culture, guest satisfaction, and Hair Color Bar performance through aligning individuals' unique talents and abilities with the most relevant responsibilities.
  • Manage employee schedules based on forecasts and business needs and in compliance with local labor laws, budgets, and breaks and meals.

Requirements:

  • Active cosmetology license in the state in which you are applying.
  • 2+ years of salon and retail experience.
  • 2+ years of operational management experience.
  • 2+ supervising other team members and participating in hiring, training, and scheduling.
  • Strong level of technical proficiency as a colorist.
  • Proven track record of exceeding key operational and performance metrics.
  • Fluency in English.

Benefits:

  • Medical, Dental, Vision & FSA (FT only).
  • Employee Assistance Program (FT and PT).
  • Pre-tax Commuter (Parking & Transit) Basic (FT Only).
  • Life AD&D (FT & PT).
  • Short & Long-term Disability (FT & PT).
  • Accident Insurance (FT only).
  • Critical Illness Hospital (FT Only).
  • Indemnity Paid (FT Only).
  • Parental Leave* (FT Only - Dependent on Tenure and Position).
  • Team Member Discount: Working Advantage (FT Only).
  • Pet Insurance (FT & PT).
  • One Medical Membership (FT & PT).
  • The College Tuition Benefit (FT & PT).
  • KinderCare Discount (FT & PT).
  • 401k Plans (FT & PT).
  • Paid Vacation Time (FT Only).
  • Paid Holidays (FT & PT).