Service Team Associate
1 month ago
We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will be responsible for delivering exceptional customer service, helping customers find products, and ensuring a fast and friendly checkout experience.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Help customers locate products, answer questions, and provide solutions to meet their needs.
- Process transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods.
- Engage customers on the benefits of our Rewards program and Private Label Credit Cards, and assist with enrollments.
- Participate in visual merchandising, including maintaining store recovery standards and ensuring a well-merchandised store.
- Assist with truck unloading, stocking, and planogram processes.
- Perform other duties as assigned, including supporting shrink and safety programs.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work in a fast-paced environment, standing for long periods, and moving throughout the store.
- Regular bending, lifting, carrying, reaching, and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Michaels Stores offers a competitive total base pay range of $16.00 - $18.80, as well as opportunities for personal and professional growth. We are committed to fostering an inclusive environment for everyone to learn, shop, and create.
At Michaels Stores, we are dedicated to delivering exceptional customer experiences and inspiring creativity in our customers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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