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Host - Guest Experience Expert

1 week ago


Oxford, Ohio, United States Red Lobster Full time

We are seeking a skilled Host to join our team at Red Lobster. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience.

In this role, you will be responsible for managing reservations, accurately quoting wait times, and ensuring that every guest feels welcome and valued.

  • Providing exceptional guest service is key to your success as a Host.
  • You will also need to manage wait times and reservations efficiently, ensuring that guests are seated in a timely manner.
  • In addition, you will have the opportunity to offer special experiences to cater to our guests' needs and preferences.
  • As a Host, you will work closely with the front-of-house team to ensure a seamless dining experience for all guests.
  • Finally, you will deliver a warm farewell and invitation to return, building strong relationships with our guests and encouraging repeat business.