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Server Associate

2 months ago


Boston, Massachusetts, United States Shy Bird Full time
Job Overview

Shy Bird is a dynamic and inclusive restaurant group seeking a skilled Server to join our team. As a Server, you will be responsible for providing exceptional customer service, managing tables, and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Guest Interaction: Greet guests warmly, establish meaningful connections, and ensure a positive experience.
  • Menu Knowledge: Develop comprehensive knowledge of our food, beverage, and wine programs to make informed recommendations.
  • Service Standards: Maintain high standards of service, including prompt table service, accurate order taking, and efficient food delivery.
  • Team Collaboration: Work closely with colleagues to ensure seamless service, maintain a clean and organized environment, and support opening and closing duties.
  • Continuous Learning: Commit to ongoing learning and development, staying up-to-date on menu offerings, wine, beer, and spirits to provide expert recommendations.
Requirements and Qualities
  • Reliability: Demonstrate a strong work ethic, punctuality, and a sense of urgency to meet service demands.
  • Positive Attitude: Foster a positive and inclusive environment, building connections with colleagues and guests alike.
  • Curiosity: Show a genuine interest in food, beverage, and hospitality, driving continuous learning and improvement.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.