Administrative Specialist

Job Summary:

The Oregon Youth Authority is seeking a highly organized and dependable individual to join the MacLaren Youth Correctional Facility in Woodburn as a Dispatch Specialist. In this vital role, you will provide essential administrative support to the MacLaren Staffing, Dispatch, and Intake Office.

Key Responsibilities:

• Develop a scheduling template and maintain and coordinate daily schedules for all direct care staff and support services.
• Manage the entry and confirmation of all OYA warrants in the Law Enforcement Data System/National Crime Information Center (LEDs/NCIC) databases.
• Support the intake process for new commits and parole violators.
• Coordinate with the scheduling manager to determine minimum staffing needs and point of contact for scheduling-related needs and concerns for MacLaren Youth Correctional Facility.
• Create staff schedules for all staff in the electronic scheduling system.
• Gather, track, and organize spreadsheets related to staffing needs, sick calls, overtime, and mandates.
• Answer the sick call line, document all sick calls, and send notification to MacLaren managers.
• Allocate available resources to address staffing needs, following the approved process for resource allocation.
• Operate facility security radio and serve as a base station for campus operations personnel.
• Assist campus operations in communication with facility and outside services during emergencies.

Requirements:

• Two years of secretarial or basic administrative support experience that includes records processing, generating documents, and gathering and sorting data.
• An associate degree in general office occupations and one year of experience with records processing, generating documents, and gathering and sorting data.
• An equivalent combination of education and experience.
• Must be able to be LEDS certified once hired, or currently hold a LEDS certification.

Preferred Qualifications:

• Experience answering questions in a friendly manner and providing information to the general public.
• Dependability and a strong work ethic.
• Ability to adjust to shifting priorities and emerging issues.
• Excellent written and oral communications skills.
• Excellent problem-solving skills.