Chicken Fingers Operations Manager
3 weeks ago
The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant, upholding Raising Cane's standards and culture in shift management responsibilities of restaurant operations.
- Purpose of the position:
- Ensures operations meet Raising Cane's standards in all restaurant zones during a shift
- Acts as manager on duty and opens and closes the restaurant
- Manages cash handling and ensures accountability
- Enforces Raising Cane's policies and standards
- Executes shift management meeting Raising Cane's operations and safety standards
- Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
- Directs crewmembers during a shift
- Provides exemplary customer service
- Utilizes reward and recognition program for the crewmembers in the restaurant
- Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
- Ensures cleanliness of the restaurant and ensures the facility is in good working order
- Completes other duties as assigned
- Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
- Self-driven, flexible, and highly energetic with strong written and verbal communication skills
- Able to work effectively and efficiently both independently and collaboratively
- Able to recognize problems, set goals, execute and convert plans into action to solve problems
- Knowledge and skills in staffing, scheduling, people and cost management
- Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
- Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
- Must complete all required Raising Cane's company training programs
- 1+ years of restaurant or retail management experience
- Must be 18 years of age or older
- High school diploma or equivalent preferred
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