Restaurant Captain
4 weeks ago
We are seeking a skilled and charismatic Restaurant Captain to join our team at PLANTA Restaurants. As a key member of our service team, you will be responsible for ensuring that our guests have a memorable and enjoyable dining experience.
Key Responsibilities:- Lead by example and embody the PLANTA spirit of excellence and customer service
- Monitor and maintain the cleanliness and organization of the dining area, including table settings, chairs, and floors
- Coordinate food service between the kitchen and dining staff to ensure seamless execution
- Anticipate and meet the needs of our guests, providing exceptional service and ensuring their satisfaction
- Be knowledgeable about our menu and make recommendations to guests
- Ensure accuracy when entering orders into the POS system and maintain communication with the Leadership Team
- Inspect and detail the dining room, including table settings, chairs, and floors, to ensure high standards are met
- Monitor the cleanliness of the section and ensure all materials and areas are clean and free from clutter
- Follow all food safety standards and systems
- Be aware of any special requests, including guest allergies, and take necessary precautions
- Complete opening, closing, and side duties efficiently and effectively
- Make sure the server station is stocked and ready for service
- Perform assigned side work and work collaboratively with co-workers to ensure the smooth operation of the restaurant
- Be available to fill in as needed to ensure the efficient operation of the restaurant as directed by the management team
- Responsible for cash handling and accurate reporting
- 2-3 years of experience in a high-volume, casual fine-dining establishment
- Strong knowledge of food, wine, and cocktails
- Good knowledge of food and beverage items
- Able to cope with pressure and tight schedules
- Professional, articulate, friendly, and punctual
- Possesses and exhibits the drive to provide exceptional guest service
- Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs
- Proficient in computer skills, including POS systems
- Professional appearance appropriate for a premier restaurant
- Strong interpersonal and problem-solving abilities
- Ability to work well under pressure in a fast-paced environment
- Results-oriented and impeccably organized
- Degree/Diploma in Hospitality, WSET, Prud'homme, or equivalent considered an asset
We are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status, or any other legally-protected factors. Disability-related accommodations in accordance with the Americans with Disabilities Act during the application process are available upon request.
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