Quality Assurance Specialist

3 weeks ago


Benton Harbor, Michigan, United States Kinexus Group Full time
Job Overview

We are seeking a highly skilled Quality Assurance Specialist to join our team at Kinexus Group. As a Quality Assurance Specialist, you will play a crucial role in ensuring the integrity of our service delivery.

The ideal candidate will have a strong background in workforce development and quality assurance, with experience in project management and proficiency in Microsoft Office suite. You will be responsible for monitoring compliance and developing training programs to enhance staff understanding and minimize risk.

Salary: $60,000 - $80,000 per year, depending on experience.

Responsibilities
  • Monitor compliance and identify areas of strength and weakness in service operations
  • Develop training programs to enhance staff understanding and minimize risk
  • Work closely with operational leaders to ensure training needs are addressed
Requirements
  • Bachelor's degree in business or public administration, human services, pre-law or accounting
  • Workforce development and quality assurance experience
  • Prior experience in project management
  • Proficiency in Microsoft Office suite


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