Telecommunications Network Infrastructure Specialist
2 days ago
About the Role
We are seeking a highly skilled Telecommunications Network Infrastructure Specialist to join our team at Prysmian Group. This role will be responsible for investigating and correcting connectivity issues, designing and maintaining communications infrastructure solutions, monitoring system activity and implementing continuous improvement standards on all systems.
Responsibilities
- Manage the LAN equipment and monitoring/troubleshooting the managed WAN environment to provide as much information as possible to headquarters for additional investigation.
- Continue to evaluate current hardware/software solutions and provide guidance and support on upgrade pathing.
- Responds to escalated trouble tickets that involve hardware, software, and communications problems.
- Support critical systems after hours, nights and weekends and respond to emergencies on a 24/7 basis. On-call rotation required.
- Implement changes on systems required by other IT teams to facilitate production or projects systems.
- Resolves level 2 Service Now tickets, including root cause analysis, automation, and documentation.
- Upgrades, installs, and configures new or existing facility and data center equipment.
- Tests, implements, and documents communications infrastructure solutions.
- Acts as a technical resource for internal and external support personnel, operations groups and/or vendors to affect solutions.
- Implements corrective actions for remote sites or guides users through corrective action.
Requirements
- Good analytical and troubleshooting skills is a must.
- Ability to multi-task, prioritize and meet deadlines.
- Extensive experience with Windows Server environments as well as VMware ESXI.
- Excellent communication skills.
- Ability to work, learn and teach in a fast-paced, support environment.
- Willingness to expand knowledge base to areas such as storage or databasing.
Qualifications and Education
- BS in Information Technology, MIS or related technical degree is preferred.
- Microsoft MCSA and/or Cisco CCNA certification required.
Experience
- Minimum 3 years enterprise experience Windows Servers and virtualization (VMWare, Hyper-V).
- Minimum years enterprise experience with Cisco hardware.
- Demonstrated experience with networking equipment and troubleshooting.
- SAP systems experience preferred, but not required.
- Minimum 3 years experience working with network equipment (switches, hubs, server and blade infrastructure) and desktops in a corporate environment.
- Experience with Active Directory infrastructure and Windows Server 2012R2, 2016, 2019.
Benefits
Prysmian offers a competitive salary of $90,000 - $120,000 per year, depending on experience, plus benefits including medical, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional growth and development.
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