Program Manager

3 weeks ago


Branson, Missouri, United States Developmental Connections Full time
Job Title: Program Manager

At Developmental Connections, we are seeking a highly skilled and dedicated Program Manager to oversee and coordinate services provided in our community-based program for individuals with developmental disabilities.

Key Responsibilities:
  • Implement the Person-Centered planning process to ensure individualized support and services.
  • Ensure compliance with Division of DD Event Management Tracking (EMT) reporting and Missouri Medicaid Audit and Compliance (MMAC) regulations.
  • Provide regular reviews and feedback to service coordinators.
  • Be available for on-call support and respond to staff and guardian inquiries.
  • Monitor and analyze data on staff documentation, persons served ledger entries, Non-Appropriated Funds (NAF) monies, budgets, staffing patterns, and variances in service provision.
  • Prepare and submit monthly summaries to the Director of Residential Services.
  • Foster opportunities for natural supports and community integration.
  • Develop and implement individual service plans, scheduling, data collection, and summary documentation.
  • Manage consumer monies, ensuring accuracy and completeness in individual ledgers.
  • Review and analyze daily shift logs for variance in service provision and submit monthly variance summaries.
  • Support Direct Support Staff in preparing EMT reports and reviewing Medication Administration records.
  • Conduct periodic inspections of tenant apartments and review resident medication orders.
  • Communicate with the facility's Community RN to discuss issues and concerns.
  • Pull and file monthly summaries, Medical Administration Records (MARS), Physician Orders (PO's), controlled sheets, and mileage logs.
  • Oversee End of the Month paperwork and perform other related duties as assigned.
Supervisory Responsibilities:
  • Provide supervision and training to Direct Support Staff on implementing Person-Centered Plans.
  • Ensure support and teaching strategies are implemented as referenced in personal plans.
  • Process time off requests and prepare weekly staff schedules.
  • Monitor Direct Support Staff on all shifts and engage them through regular consultations.
Requirements:
  • Bachelor's degree in a human services field or relevant experience.
  • Preferred: One-year supervisory experience.
  • Must pass a 10-panel drug test and background check.
  • Ability to write reports, document data, and present information effectively.
  • Flexibility with working schedule and ability to obtain certifications in CPR/First Aid, Blood Borne Pathogens, Medication Administration, and other required training.
  • Valid driver's license and ability to obtain/maintain Class E license.


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