Retail Sales Representative

2 weeks ago


Raleigh, North Carolina, United States Once Upon a Child - Raleigh Full time
Job Overview

Once Upon a Child Raleigh is seeking a dynamic and enthusiastic customer service associate to enhance our retail environment. This role encompasses responsibilities related to cash handling and merchandise management, including operating cash registers and electronic scanning devices to facilitate customer transactions.

The ideal candidate will demonstrate reliability and possess outstanding customer service abilities, ensuring a positive shopping experience for all patrons.

Key Responsibilities:
  • Customer Engagement: Welcome customers upon entry, address inquiries, and assist in locating products. Handle customer complaints with professionalism and provide support in finding items throughout the store.
  • Transaction Management: Process payments through cash, checks, and credit or debit cards. Maintain accuracy in transactions by balancing the cash register at the start and conclusion of each shift. Manage returns and exchanges in accordance with store policies.
  • Merchandise Handling: Ensure timely and efficient processing of inventory. Tag and organize merchandise systematically for easy access.
  • Communication: Answer phone calls and assist with inquiries.
  • Store Operations: Support the opening and closing procedures of the store, ensuring all tasks are completed as per checklist requirements.
Qualifications:
  • High school diploma or equivalent, or currently enrolled in high school.
  • Exceptional customer service skills.
  • Strong verbal communication abilities.
  • Proficient in operating cash registers, calculators, and scanners.
  • Basic mathematical skills for handling cash and processing refunds.
  • Familiarity with company products, services, and customer policies.
  • Positive demeanor and ability to work collaboratively.
  • Dependable and trustworthy.
  • Capable of multitasking effectively.
Benefits:
  • W2 employment status.
  • Part-time position.
  • Hourly wage ranging from $13 to $15 based on qualifications and experience.
  • Opportunities for career advancement and increased compensation.

About Once Upon a Child: We are a dedicated small business focused on providing families with affordable options for gently used baby and children's clothing, toys, and equipment. Our commitment is to create a superior shopping experience while fostering a culture of teamwork and exceptional customer service.



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