E-Commerce Support Professional
4 days ago
We are Magnakom LLC, a leading provider of consumer electronics lifecycle management services. We are actively seeking a highly skilled E-Commerce Customer Support professional to join our team.
**About the Role:**
This position involves creating and managing listings on various e-commerce platforms, providing top-notch customer service, and resolving customer inquiries and tickets in a timely manner.
**Key Responsibilities:**
- Develop and implement effective listing strategies across multiple e-commerce channels
- Utilize excellent communication skills to deliver exceptional customer service and ensure customer satisfaction
- Apply analytical and problem-solving skills to resolve complex customer issues
**Requirements and Qualifications:**
- Bachelor's degree in a relevant field or equivalent experience required
- Proven track record of success in e-commerce customer support or related field
- Experience with Shipstation and e-commerce marketplaces a plus
**Compensation Package:** Estimated salary range $45,000 - $70,000 per year, depending on qualifications and experience
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