E-Commerce Support Professional

4 days ago


Los Angeles, California, United States Magnakom LLC Full time

We are Magnakom LLC, a leading provider of consumer electronics lifecycle management services. We are actively seeking a highly skilled E-Commerce Customer Support professional to join our team.

**About the Role:**

This position involves creating and managing listings on various e-commerce platforms, providing top-notch customer service, and resolving customer inquiries and tickets in a timely manner.

**Key Responsibilities:**

  1. Develop and implement effective listing strategies across multiple e-commerce channels
  2. Utilize excellent communication skills to deliver exceptional customer service and ensure customer satisfaction
  3. Apply analytical and problem-solving skills to resolve complex customer issues

**Requirements and Qualifications:**

  • Bachelor's degree in a relevant field or equivalent experience required
  • Proven track record of success in e-commerce customer support or related field
  • Experience with Shipstation and e-commerce marketplaces a plus

**Compensation Package:** Estimated salary range $45,000 - $70,000 per year, depending on qualifications and experience



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