Shift Leader

3 days ago


Berlin, Massachusetts, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and experienced Shift Leader to join our team at Dunkin'. As a Shift Leader, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Support the Restaurant Manager and Assistant Manager in maintaining high standards of customer service and restaurant operations.
  • Train and develop a team of employees to deliver a great guest experience.
  • Work collaboratively with the management team to innovate ways to build sales and guest loyalty.
  • Cover managers' days off and vacation, ensuring seamless operations.
  • Motivate the team to achieve defined goals and targets.
Requirements
  • Positive attitude and professionalism.
  • Effective communication and team-building skills.
  • Performance-oriented and stress management skills.
  • Empathetic leadership and oral and written communication skills.
  • Ability to balance leadership and management responsibilities.
What We Offer
  • Competitive pay and benefits package.
  • 401K with company match.
  • Paid time off and employee discounts.
  • Medical and dental insurance with company contribution for full-time employees.

We are a locally owned and operated Dunkin' franchise, committed to our employees and customers. If you are a motivated and experienced leader, we encourage you to apply for this exciting opportunity.


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