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Implementation Specialist

2 months ago


Duluth, Minnesota, United States 365 Retail Markets Full time
Implementation Specialist

At 365 Retail Markets, we're seeking a highly skilled Implementation Specialist to join our team. As a key member of our LightSpeed Automation team, you'll be responsible for the successful installation of our systems in clients' operations.

Key Responsibilities:
  • Perform standard installation duties, including contacting clients, reviewing statements of work, and staging and shipping equipment.
  • Train clients on system administration and provide go-live support.
  • Stage and ship house orders, receive equipment shipments, and perform regular inventories.
  • Assist with inbound support requests and follow up with clients to confirm satisfaction.
Requirements:
  • High School diploma or Associate Degree preferred.
  • Previous IT and project management experience preferred.
  • Working knowledge of MS SQL and proficiency in hand and power tools.
  • Knowledge of basic networking principles, Microsoft Office, and Apple products.
  • Ability to work independently, prioritize tasks, and meet deadlines.

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package. If you're a motivated and detail-oriented individual with a passion for technology, we encourage you to apply.