Animal Care Specialist
1 week ago
We are seeking a dedicated and compassionate Receptionist to join our team at Two Hands Four Paws in Los Angeles, CA.
The ideal candidate will have a passion for animals and exceptional customer service skills. As the first point of contact for our clients and visitors, you will play a crucial role in ensuring a warm and welcoming experience.
You will be responsible for warmly greeting visitors, clients, vendors, and animal patients, handling incoming calls, scheduling appointments, and maintaining medical records. If you are a team player with a positive outlook and strong multitasking skills, we encourage you to apply.
Responsibilities:
- Warmly greeting visitors, clients, vendors, and animal patients
- Handling a high volume of incoming calls and managing multiple lines on a phone system
- Promptly responding to emails
- Scheduling and confirming appointments
- Initiating outbound calls to clients
- Maintaining and organizing medical records, charts, and reports monitoring inventory levels as well as informing the supervisor of shortages
Qualifications:
- Passion for both animals and people
- Minimum of one year experience as a veterinary receptionist
- Extraordinary customer service skills. Hospitality experience is a plus
- Exceptional listening and communication abilities
- Professional demeanor and appearance
- Proficiency in Microsoft Office, Outlook, and preferably Avimark
- Must be a Team player with a positive outlook
- Strong multitasking skills
- Commitment to delivering exceptional service
- Ability to work independently and manage front desk operations
Benefits:
- Paid Holidays
- Annual Vacation
- Profit Sharing + Safe Harbor contributions
- 401(k) program
- Cell Phone Allowance
- $20.00 per hour
- Expected hours: 32 – 40 per week
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