Animal Care Specialist

1 week ago


Los Angeles, California, United States Two Hands Four Paws Full time
About the Position

We are seeking a dedicated and compassionate Receptionist to join our team at Two Hands Four Paws in Los Angeles, CA.

The ideal candidate will have a passion for animals and exceptional customer service skills. As the first point of contact for our clients and visitors, you will play a crucial role in ensuring a warm and welcoming experience.

You will be responsible for warmly greeting visitors, clients, vendors, and animal patients, handling incoming calls, scheduling appointments, and maintaining medical records. If you are a team player with a positive outlook and strong multitasking skills, we encourage you to apply.

Responsibilities:

  • Warmly greeting visitors, clients, vendors, and animal patients
  • Handling a high volume of incoming calls and managing multiple lines on a phone system
  • Promptly responding to emails
  • Scheduling and confirming appointments
  • Initiating outbound calls to clients
  • Maintaining and organizing medical records, charts, and reports monitoring inventory levels as well as informing the supervisor of shortages

Qualifications:

  • Passion for both animals and people
  • Minimum of one year experience as a veterinary receptionist
  • Extraordinary customer service skills. Hospitality experience is a plus
  • Exceptional listening and communication abilities
  • Professional demeanor and appearance
  • Proficiency in Microsoft Office, Outlook, and preferably Avimark
  • Must be a Team player with a positive outlook
  • Strong multitasking skills
  • Commitment to delivering exceptional service
  • Ability to work independently and manage front desk operations

Benefits:

  • Paid Holidays
  • Annual Vacation
  • Profit Sharing + Safe Harbor contributions
  • 401(k) program
  • Cell Phone Allowance
  • $20.00 per hour
  • Expected hours: 32 – 40 per week


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