Shift Operations Manager

3 weeks ago


Decatur, Georgia, United States Gusto Holdings, LLC Full time

Gusto Holdings, LLC is seeking a Shift Lead to join our team at the Decatur location.

Job Summary

The Shift Lead ensures that all aspects of shift operation meet or exceed gusto standards and specifications. This includes training, food preparation, food safety, cleanliness, sanitation, opening and closing duties, uniforms, and team member attendance.

Responsibilities
  1. Perform tasks related to all revenue streams including cashier, credit card terminals, and third-party meal delivery partners.
  2. Ensure shop is open or closed according to gusto standards and procedures.
  3. Delegate tasks to Team Members to ensure a clean and inviting workplace.
  4. Accountable for the performance of all Team Members when the active manager is not on duty.
  5. Direct team members through daily routines and interact with guests to ensure a premium guest experience.
  6. Create a positive work environment.
  7. Adhere to uniform and personal hygiene standards.
  8. Maintain ServSafe Certification.
  9. Train gusto policies and procedures to new Team Members.
  10. Monitor and supervise timely arrival or departure of scheduled Team Members.
Requirements
  • 1+ years experience in a Shift Leader/Supervisor or Manager role, preferably in the food service industry or a food-related industry.
  • Excellent people skills.
  • Ability to use electronic systems, such as computers and tablets.
  • Available to work all shifts including days, nights, weekends, and some holidays.
  • Punctual, reliable, and trustworthy.
  • Ability to multitask.
  • Able to work well in a team environment.
Benefits
  • Hourly Pay Rate: $13-15/hr + Tips.
  • Access to wages before payday.
  • 5 days PTO.
  • Detailed and intentional training.
  • Leadership development.
  • Health Benefits that include company contribution (Medical, Dental, Vision).

Estimated Salary Range: $28,000 - $36,000 per year, depending on location and experience.



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